Partner Support

Frequently asked questions

Getting started

Openbucks via the paysafecard payment platform enables online merchants to accept cash and retailer gift cards as a form of payment from consumers who do not use bank accounts or credit cards to transact online. We have over 680,000+ servicing payment locations via CVS Pharmacy, Dollar General, Circle K, Obucks and paysafecard. Openbucks services 2,000+ online merchants directly or via PSP's and aggregators.

NOTE: With the acquisition of Openbucks, all new integrations are via paysafecard.

There are two methods of integration by using a payment API or plugins. Customers simply select the 'Cash and Gift Cards' button on your checkout and are redirected to the payment page to complete the transaction. You'll receive a postback notification so that goods can be delivered.

NOTE: With the acquisition of Openbucks, all new integrations are via paysafecard.

  1. To get started, visit the paysafecard API documentation or paysafecard plugins
  2. Request information to create a merchant account
  3. Your application and website will be reviewed for approval
  4. Once approved, you’ll receive sandbox keys to implement and test your integration
  5. Once your integration is complete, you’ll receive production keys to start accepting payments

We support the following industries:

  • Gaming
  • Digital goods
  • Mobile top ups
  • Subscriptions
  • Ecommerce (physical goods)

NOTE: With the acquisition of Openbucks, all new integrations are via paysafecard and are available via API or plugin. 

API integration: paysafecard API documentation 

Plugin integration:  paysafecard plugins

Integration is free and pricing is dependent on the industry and volume of your business.

Yes. You can get real-time insight on your sales growth including reporting tools, analytics tools and a designated account manager.

We offer dedicated technical staff through paysafecard that will work with your team from initial integration and ongoing support of your account.

We offer email customer support through paysafecard and encourage users to check our website to find answers to frequently asked questions.

Regions and payments

In combination with paysafecard, we have 680,000+ servicing payment locations worldwide and 50+ countries, 31 currencies, 27 languages supported.

For a complete guide to industry approved methods, please visit our payment method list.

No. There is 100% no chargebacks to you and no extra surprise fees for merchants or customers.

No. Customers receive 100% of the value of the card when they redeem online.

AML, fraud and compliance

Each transaction is SSL 256-bit secure. This level of encryption is highly secure and used most often for communications with banks and credit agencies to maintain the privacy and security of customers.

Yes. We have a robust AML and anti-fraud policy and procedures perfected by years of gift card processing. We ensure merchants are verified to control for money laundering and other risks and to meet the Know Your Customer (KYC), anti-money laundering (AML), and the US Office of Foreign Asset Control (OFAC) requirements. We also have controls in place to track and mitigate any high-risk transaction activity at the user level.

Yes. We are committed to protecting the rights and freedoms of its customers and safely and securely processing their data in accordance with all our legal obligations. We do not process personal data unless the individual has consented and the processing of such data must be necessary to deliver our services. Our privacy policy includes a privacy notice to customers on data protection.

We process gift card payments which means payment data is closed-loop only, thus outside of the scope of PCI compliance. No customer data is ever entered into, or stored on plugins or other 3rd party servers. Upon checkout, customers are redirected to the payment website and enters their payment information directly into our secure environment so that the web shop never comes into contact with the customers payment data. Once the payment process is complete, customers are redirected back to your store.

For information about how we use your data, please refer to our Privacy notice where we provide more detailed information about our purposes. 

In certain circumstances, individuals can exercise their rights in relation to the personal data we hold about them. Such requests are handled on a case-by-case basis, depending on the nature of the request and the reasons we hold and process their data. 

If you wish to submit a rights request, please visit and complete our dedicated Rights form

When completing the rights form, please ensure you follow each step carefully, including the verification step, to ensure your request is received and dealt with as soon as possible. 

Obucks reseller program

The Obucks card is a closed-loop, digital prepaid card issued by Openbucks. Obucks cards are redeemable in 1,000+ online games. At the reseller’s request, Openbucks can also issue Obucks cards that are restricted to being redeemed at a specific merchant.

Obucks cards are redeemable in 1,000+ online games and are also supported by most of the merchants who use one of the following monetization platforms: Paymentwall, Xsolla and more. For a list of games (but non-exhaustive), visit our Obucks merchant list.

Cards are delivered by Openbucks via our PIN-on-demand API via our parent company paysafecard.

You may order cards with fixed denomination values between $1.00 - $150.00 USD and get discounted rates off the face value of the card.

For more information to become an Obucks reseller, please contact sales and review our PIN-on-demand API documentation.