Partner support

Openbucks is a payment gateway that enables online merchants to accept cash and retailer gift cards as a form of payment from consumers who do not use bank accounts or credit cards to transact online. Openbucks has over 60,000+ servicing payment locations via CVS/Pharmacy, Dollar General, paysafecard and MoneyGram in the U.S., Canada Post in Canada, and Pacific Coffee in Hong Kong. Openbucks services 2,000+ online merchants directly or via PSP's and aggregators.

There are two methods of integration by using our payment API or plugins. Customers simply select the 'Cash and Gift Cards' button on your checkout and are redirected to the Openbucks payment page to complete the transaction. You'll receive a postback notification so that goods can be delivered.

1. 1. To get started, visit our API documentation here or plugin documentation here
2. 2. Request to create a merchant account here and receive an application
3. 3. Our AML advisor will review your application and website for approval
4. 4. Once approved, you’ll receive sandbox keys to implement and test your integration
5. 5. Once your integration is complete, you’ll receive production keys to start accepting cash payments

Openbucks supports the following industries:

• • Gaming
• • Digital goods
• • Mobile top ups
• • Subscriptions
• • Ecommerce (physical goods)

Openbucks cannot be used in connection with any merchant, website, products or hosted content that:

• • Are related to adult entertainment or gambling
• • Infringe, violate, or misappropriate any third-party intellectual property right
• • Slander, defame, libel or invade the right of privacy or other property rights of any person
• • Promote illegal activities, illicit drug use, or any content that might be libelous, defamatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age
• • Violate U.S. state or federal laws, Canadian state or federal laws, or the laws of the countries in which the merchant operates or sells its products, including but not limited to privacy, consumer protection and data protection, gambling, alcohol, and child pornography laws
• • Are unlawful, or would otherwise give rise to civil liability, under any applicable law or regulation
• • Operate in a manner that is harmful to any person or entity, or engage in deceptive practices
• • Sell closed-loop gift cards, except for their own (and it cannot be used at any third-party merchant)
• • Top up a wallet or other type of prepaid access or digital currency usable at a third-party merchant
• • Sell open-loop cards, fiat currency, crypto-currency, or cash-equivalent electronic currency of any kind
• • Are related to forex trading or binary options (also known as fixed return options)
• • Operate dating websites, unless the website has been reviewed and approved in writing by Openbucks
• • Run “skin gambling” operations or otherwise facilitate “skin gambling” arrangements

Our payment solution is accepted with options to pay in USD, CAD and HKD. We have 60,000+ Openbucks servicing payment locations.

For a complete guide to industry approved methods, please visit our pricing page here.

Please visit our documentation page to review complete details here.

We have a single integration to accept multiple payment methods though Openbucks via a paysafecard integration. Your customer selects the “Cash and Gift Cards” button on your checkout and are redirected to the Openbucks payment website. To initiate a payment with Openbucks you need to send a POST request to the Openbucks payment URL. Upon receiving your POST request, Openbucks will authenticate your identity, and guide the end user through the checkout process. The customer enters their payment information directly into our secure environment so that your web shop never comes into contact with the customers payment data. Upon completion, you will be notified that the transaction has been completed (Postback or API call). Once the payment process is complete, customers will be redirected back to your store. You can specify the return URL in your account settings, or provide them dynamically with each payment.

1. 1. To get started, visit our documentation here
2. 2. Request to create a merchant account here and receive an application
3. 3. Our AML advisor will review your application and website for approval
4. 4. Once approved, you’ll receive sandbox keys to implement and test your integration
5. 5. Once your integration is complete, you’ll receive production keys to start accepting cash payments

1. 1. To get started, review and install the Magento extension here
2. 2. Request to create a merchant account here and receive an application
3. 3. Our AML advisor will review your application and website for approval
4. 4. Once approved, you’ll receive keys to implement and test your set up
5. 5. Once your set up is complete, we will activate your production account to start accepting cash payments

1. 1. To get started, review and install the WooCommerce plugin here
2. 2. Request to create a merchant account here and receive an application
3. 3. Our AML advisor will review your application and website for approval
4. 4. Once approved, you’ll receive keys to implement and test your set up
5. 5. Once your set up is complete, we will activate your production account to start accepting cash payments

We offer dedicated technical staff that will work with your team and can be contacted at support@openbucks.com.

Integration is free and pricing is dependent on the industry and volume of your business. For a complete guide to pricing, please visit our pricing page here.

There is a standard 60 day payout schedule and payouts are set up via ACH for US entities with a US bank account or wire transfer for other entities.

Yes. You can get real-time insight on your sales growth with Openbucks. We offer reporting and analytics tools via graphs, downloadable CSV files or APIs. A designated account manager will help you to set up your account and to maximize your sales over the Openbucks platform.

No. There is 100% no chargebacks to you and no extra surprise fees for merchants or customers.

No. Customers receive 100% of the value of the card when they redeem online.

We offer 24/7 customer support to help with any Openbucks transaction. Please direct your customers to our customer support at support@openbucks.com. We also encourage users to check our website to find answers to frequently asked questions here.

Each transaction is SSL 256-bit secure. This level of encryption is highly secure and used most often for communications with banks and credit agencies to maintain the privacy and security of customers. We also have robust AML and fraud mitigation in place.

Yes. We have a robust AML and anti-fraud policy and procedures perfected by years of gift card processing. We ensure merchants are verified to control for money laundering and other risks and to meet the Know Your Customer (KYC), anti-money laundering (AML), and the US Office of Foreign Asset Control (OFAC) requirements. We also have controls in place to track and mitigate any high-risk transaction activity at the user level including user spending limits (daily, weekly and monthly). We also ID verify large spending customers and monitor for any unusual activity using a risk queue.

Yes. Openbucks is committed to protecting the rights and freedoms of its customers and safely and securely processing their data in accordance with all our legal obligations. We do not process personal data unless the individual has consented and the processing of such data must be necessary to deliver our services. Openbucks also maintains a privacy policy here that includes a privacy notice to customers on data protection.

We process gift card payments which means payment data is closed-loop only, thus outside of the scope of PCI compliance. No customer data is ever entered into, or stored on plugins or other 3rd party servers. Upon checkout, customers are redirected to the Openbucks payment website. The customer enters their payment information directly into our secure environment so that the web shop never comes into contact with the customers payment data. Once the payment process is complete, customers will be redirected back to your store.

This is an all-in-one solution that allows your customers to purchase products that are not possible to inventory in-store, offer more choices, never lack on stock and sell virtual products in-store. Depending on your unique needs, this is also a great way to sell products at 3rd party retailers that are often hard to get into (high margins and little retail space to take in new products).

No. For example, BetterHelp is one of our merchants who uses our partnership with CVS to distribute their product using CVS gift cards (co-branded with BetterHelp).

No. For example, BetterHelp is one of our merchants who offers an online service (rather than physical products) so the redemption is done on our Pay with Gift Cards platform linked directly to their checkout.

No. For example, BetterHelp is one of our merchants who uses our partnership with CVS to distribute their products in-store at select CVS locations.

We are integrated with various payment processors such as First Data, Vantiv, Incomm and more. If you are using your own gift cards, there would be no technical integration on your end and our process allows the redemption to be done at the SKU level.

Not necessarily, depending on how we set up your account, there may be minimal to no integration needed. Contact us to discuss your unique needs.

The oBucks card is a closed-loop, digital prepaid card issued by Openbucks. oBucks cards are redeemable in 1,000+ online games. At the reseller’s request, Openbucks can also issue oBucks cards that are restricted to being redeemed at a specific merchant.

oBucks cards are redeemable in 1,000+ online games and are also supported by most of the merchants who use one of the following monetization platforms: Paymentwall, Xsolla, G2A Pay and more. For a list of games (but non-exhaustive), visit our oBucks merchant list here.

You may order cards via a PDF "Purchase Order" form where card batches are delivered by Openbucks in an encrypted .CSV format or via our RESTful oBucks issue API which can be reviewed here.

You may order cards with any value between $1.00 - $500.00 USD and get discounted rates off the face value of the card. For pricing guides, please contact purchases@openbucks.com.

Please contact purchases@openbucks.com for for a purchase order form and agreement.